![]() ![]() Sony recommends that your PS4 has a minimum of 15Mbps. In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Internet connection is slow or intermittent. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.Īt other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.įor first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.īelow are some of the common causes for PS4 Remote Play issues. There are several possible reasons why PS4 Remote Play stops or won’t connect. At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)Ĭauses why your PS4 Remote Play won’t connect.Or, a compatible wireless adapter to allow PS4 wireless connection. USB cable to connect the controller to your computer.Good working PS4 DUALSHOCK wireless controller.Below are the things that you should have to successfully do that: If you plan on playing away from your PS4, you can make use of its Remote Play feature. If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help. All you have to do is to set up Remote Play on your phone or computer. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. Select at the upper right corner of the screen, and then select >. Sign in with the same account that you use for your PS4 console. Launch on your mobile device, and then select. If your device is connected to Wi-Fi®, you'll continue to use Wi-Fi when you start Remote Play. Depending on your carrier and network conditions, you might not be able to use mobile data for Remote Play. To use mobile data for Remote Play, you'll need to set up your mobile device. To start Remote Play while your PS4 console is in rest mode, select >.Find out more about activating your PS4 console as your primary console in the PS4 User’s Guide. You can enable this setting on only one PS4 console for each account. From the function screen, go to >, and then select.From the function screen, go to >, and then turn on.You’ll only need to do this the first time you use Remote Play: Set up your PS4 console in the following ways. You’ll only need to do these steps the first time you use the app. You can also access Google Play™ or the App Store using the following 2D codes. You can use the same app to connect to your PS5 console and PS4 console. To use voice chat, you’ll need a microphone, such as the built-in microphone on your mobile device.įrom Google Play™ or the App Store, download and install on your mobile device.To find out more about compatible devices and how to connect your wireless controller, see “ Using a wireless controller”. You can connect your DUALSHOCK 4 wireless controller or your DualSense wireless controller to your mobile device.If you're using Remote Play with mobile data, be careful not to exceed your data cap or run up a large mobile phone bill. Remote Play uses a lot more data than most video streaming services.For details, see " Prepare your mobile device". For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps. If you don’t have an account, you’ll need to create one first.Īs a standard, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. Use the same account that you use for your PS4 console. Android™ smartphone or tablet, iPhone, or iPadįor details about system requirements, go to Google Play™ or the App Store.Īlways update your PS4 console to the latest version of the system software.You’ll need the following to use Remote Play: Install on your mobile device, such as an Android™ smartphone or tablet, iPhone digital mobile device, or iPad digital mobile device, and then connect to your PS4 console.
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